On Friday, September 20, the new iPhone models 5S and 5C were presented for sale at Apple stores around the world. An onslaught of media coverage of customers waiting on line for and purchasing the new devices ensued. Yet, we have still seen very little coverage of the report published by China Labor Watch on July 29 that documented rampant abuse of laborers and violation of Chinese labor law at Pegatron Shanghai, where these new iPhones are produced. The photo pairings that follow–each composed of a photo from media coverage of Friday’s iPhone launch and a photo from the China Labor Watch report–are meant to close the loop between production and consumption. The information included with each pairing is taken from the photo captions provided by the Los Angeles Times, and from the China Labor Watch report titled “Apple’s unkept promises: cheap iPhones come at high cost to Chinese workers.” They are presented without editorial comment for your thoughtful consideration.
Despite the recent scandals regarding Apple’s business practices, it has succeeded at cultivating a brand to which we feel positive emotional attachment. In three previous posts, I showed that the company accomplishes this with commercials that associate its products with playfulness, sentimentality, and cool youthfulness. The most prominent theme, however, and I suspect the most powerful aspect of the company’s emotional branding strategy, is the hope it cultivates in each of us of who we could be by virtue of using the company’s products. Read the full article at Sociological Images: Seeing is Believing.
I cannot watch this 2003 Apple iPod commercial without shaking my hips, even in the midst of delivering a lecture or conference presentation. In fact, I struggle deeply to refrain from jumping around in an ecstatic dance of joy.
This commercial moves me. But, why? Yes, it has rocking music and popping colors. But, I suspect, more importantly, it has hip young things gyrating to the music, lost in the euphoria provided by an iPod and earbuds, with seemingly no cares in the world. For four years Apple aired a string of these, which became known as the “Silhouette” commercials, each featuring a different soundtrack and style of dance. In my previous posts, I’ve focused on two important elements of Apple’s brand promise: whimsicality and sentimentality. In this post I spotlight another key finding from our research: the association of Apple products with coolness, hipness, youth, and a carefree attitude. Read the full article at Sociological Images: Seeing is Believing.
In a recent post on the Apple brand and its cultural significance, I drew on my study with Gabriela Hybel of over 200 Apple television commercials aired between 1984 and the present to argue that Apple excels at what branding experts refer to as “emotional branding.” I pointed out that Apple commercials cultivate happiness through whimsical depictions of products and their users. In this post I focus on another key finding from this research, which is the prominence of sentimentality in Apple commercials. Both of these things — whimsicality and sentimentality — are key parts of the promise that Apple makes to its customers. To this end, an important part of the promise that Apple makes to its customers is that using their products will strengthen the customer’s relationships with loved ones, and that the customer will experience positive emotions because of this. Read the full article at Sociological Images: Seeing is Believing.
A guest post by Manya Janowitz
I was raised in a liberal, progressive community, and my parents and friends were aware of the issues surrounding globalization. My family shopped primarily Fair Trade when possible, bought produce from the CSA farm right next door, and my mom even took part in the Seattle WTO protests when I was young. Yet, while I was very familiar with the Fair Trade logo, I didn’t actually understand what fair trade was: I didn’t look past the label.
My lack of real understanding of an alter-globalization movement prompted me to study Fair Trade and more personally, my role as a consumer of ethical products. I wanted to understand what fair trade really means, and I was curious if other people too had only a surface understanding of the movement. In my research, conducted for the class Sociology of Globalization taught by Dr. Nicki Lisa Cole at Pomona College last spring, I found that this was largely the case. Most people knew that Fair Trade was “fair”, “ethical”, perhaps that it “guaranteed farmers a living wage.” But, few people had any deeper knowledge of the fair trade movement or the many Fair Trade organizations that compose it.